FAQ

FAQ

Frequently Asked Questions

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal as secure payment options.

How long does it take to process and ship an order?

We strive to process and ship orders within 7-15 business days. Delivery times may vary depending on your location.

Do you offer free shipping?

Yes, we offer free shipping for orders above 100$ .

Free shipping eligibility may vary depending on the order value and location.

Can I cancel my order?

If your order has not been shipped, you may be able to cancel it. Please reach out to our customer support as soon as possible for assistance.

Do you offer discounts or promotions?

Yes, we often run special discounts and promotions.

To stay updated, sign up for our newsletter or follow us on social media for exclusive offers.

Do you offer international shipping?

Yes, we offer worldwide shipping to most countries.

Is there a return policy?

Yes, we have a return policy. You’ll find it at the Homepage Footer. 

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

Are your products safe for pets?

Absolutely! We prioritize the health and safety of pets. Our products undergo rigorous quality checks to ensure they meet or exceed industry standards.

How can I contact your customer support?

You can reach our customer support team through the “Contact Us” page on our website or by sending an email to [Support@petsyhub.net].

We aim to respond to inquiries within 24-48 hours.

If you have any further questions or concerns, please don’t hesitate to contact our customer support. We are here to assist you and ensure a positive shopping experience for you and your furry companions!

Shopping Basket